Customer Care

Laser Customer Service & Care

We're Here to Help: Exceptional Customer Service for Laser Enthusiasts

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  • happy customer posing with their rebuilt Full Spectrum Laser by Rabbit Laser USA

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Why Laser Customer Service Is Important

Good customer service is crucial to ensuring a positive experience for users of laser engraving and cutting machines. Whether you're new to laser technology or a seasoned pro, having access to responsive, knowledgeable, and friendly customer support can greatly enhance your experience. Whether it's answering questions about your machine's capabilities or providing troubleshooting help and replacement parts, a dependable laser customer service team can empower you to pursue your goals with confidence.

Call our customer service team at 513-217-5707.

About Us

At Rabbit Laser USA, we're a team of laser enthusiasts and experienced engineers who've transformed our passion into a successful business. We recognize the significance of having the right tools to nurture your business or hobby. That's why we are committed to offering top-notch laser systems and software suitable for both professionals and hobbyists, ensuring you have the quality equipment you need to thrive.

What makes us stand out among laser companies is our dedication to delivering a tailored experience for each customer. We invest time in comprehending your distinct requirements and assisting you in selecting the ideal laser machine to meet your objectives. Additionally, our budget-friendly prices ensure that hobbyists and small businesses can readily acquire the essential tools for their success.

At Rabbit Laser USA, we specialize in offering a range of CO2 laser machines with power ranging from 40 to 80 watts. We have experience with all types of laser engraving, from wood and plastic to metal etching, and are always here to offer advice and support to help you get the most out of your machine.

We believe that our success is measured by your success, which is why we are dedicated to providing exceptional customer service and support. Whether you have a question about our machines or need troubleshooting assistance, we are always here to help.

Thank you for considering Rabbit Laser USA for your laser engraving needs. We can't wait to help you achieve your goals and take your laser engraving game to the next level!

Downloadable Projects

Looking for some inspiration for your laser cutting and engraving projects? Look no further than our downloadable project collection! Our collection includes a wide range of projects to suit any taste or skill level, from intricate chess boards with compass roses to playful animal puzzles and functional vacuum table projects.

If you're a history buff, you'll love our collection of medieval war weapon projects. And if you're more of a DIY enthusiast, our wood projects, birdhouses and feeders, and cardboard box projects are sure to keep you busy.

We even have stencil projects and welcome signs for those looking to add a personal touch to their home decor. And for those who want to take their laser cutting game to the next level, we offer a lens measurement tool that you can laser cut yourself.

All of our projects are carefully designed and optimized for laser cutting and engraving, so you can be sure that you'll get great results every time. And with easy-to-follow instructions and templates, you'll be able to start your project in no time.

So why wait? Check out our collection of downloadable projects and start creating today!

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