Question:

Am I going be able to trouble-shoot problems?

Quick Answer:

Yes! We can also help you to diagnose problems over the phone or computer connection.

Complete Answer:

The standard manual includes a set of instructions to trouble shoot problems in the software, optical system, mechanical system, and electronic system. We suggest that you use common sense of what could cause a problem ..and really get to know your machine. Be aware of when it starts to act different and KEEP IT CLEAN. The easiest way to fix a problem is to ask me for some help. .. Send an email... Make a call.

"Hey Ray.. The machine started doing something that I don't understand. It is loosing position on the Y-axis. I have attached a picture and video of this odd behavior. Can you help? john 555-123-4567"

We also offer tutorials on our website. The tutorials are offered as HTML and PFD files. If you send emails, then I will be happy to answer within a reasonable amount of time. You can also call any time between 9:00 AM to 9:00 PM if you have a quick question.. I am sure we can help.

FAQ item was submitted:

10/20/2009 By: Raymond L. Scott 

Contact:

http://www.RabbitLaserUSA.com/Partners/ContactUs.html
Raymond L. Scott  ... Owner Engineer
ray@RabbitLaserUSA.com
601 North Verity Parkway
Middletown, OH 45042
(513) 217-5707

Related Topics:

troubleshoot, trouble, repair, help, support